CALGARY, May 16, 2017 /CNW/ – WestJet commented today on federal Transport Minister Marc Garneau’s introduction of the Transportation Modernization Act including his request that the Canadian Transportation Agency (CTA) develop a passenger bill of rights.

“For more than 21 years, we have taken great pride in our award-winning culture of care and the efforts of our more than 12,000 WestJetters to deliver a remarkable guest experience each and every day,” said Mike McNaney, WestJet Vice-President, Industry, Corporate and Airport Affairs. "We welcome the legislation and are committed to working with the CTA, the Minister, parliamentarians and government agencies in the months to come.

“We also encourage the government to address all aspects of the travel experience, particularly those beyond the control of airlines such as lengthy wait times for passenger screening and customs,” Mike McNaney added. “We believe that any effort to improve the guest’s travel experience must take into account all aspects of that experience, in particular those services provided by the federal government.”

As the federal government moves forward with policy changes to improve commercial aviation, WestJet has been investing heavily in providing consumers with ever-expanding choice and options. Consistent with our vision to enrich the lives of everyone in WestJet’s world, the airline plans to launch an ultra-low-cost carrier by the end of 2017 and has committed to the purchase of 10 Boeing 787 Dreamliners, which will begin arriving in 2019, with an option for 10 more. As it has since 1996, WestJet continues to provide Canadians with greater access to global and domestic markets, driving tourism growth and offering more choice and competition.

WestJet also unveiled today its latest marketing campaign under the Owners Care umbrella, specifically focused on WestJet’s unique position as one of the few airlines globally that does not commercially overbook its flights. The 60-second commercial features a passenger overbooked on another airline voicing his frustration to anyone who will listen.