At MRO Americas 2017 Lufthansa Technik is presenting AVIATAR, the
initial product of its newly created division Digital Fleet Solutions
for the first time.

AVIATAR is an innovative and holistic platform that offers an
extensive variety of digital products and services for Maintenance,
Repair and Overhaul (MRO) by combining multiple apps, web-based, and
in one place.

Lufthansa Technik’s new product division Digital Fleet Solutions has
been initiated on 1 April 2017. The new division drives the digital
transformation within Lufthansa Technik, creating internal synergies
and efficiencies. Furthermore, the unit is focused on creating
additional value and benefits for and with customers by integrating
as well as interconnecting new digital products and services.

By 2025, more than 38,000 aircraft are forecasted to be in operation
worldwide. Ultimately, 50 times more data will be produced by new
aircraft types alone. More than half of the total airline’s operating
costs are directly or indirectly affected by MRO services. In
aviation, especially for MRO suppliers, this means an increasing
amount of data knowledge along with a growing complexity of their
businesses. The available data volume does not only have to be
collected, but sorted, analyzed, interpreted and integrated into
meaningful MRO measures.

“Digital transformation has evolved to shape economies and industries
enormously – no sector being spared. New technologies arise, turning
long-term standards out-of-date: processes change fundamentally and
even proven and successful business models become outdated. This
development has also a significant impact on the MRO industry”, said
Dr. Johannes Bussmann, Chairman of the Executive Board at Lufthansa
Technik. “Lufthansa Technik takes the digital transformation of the
aviation industry to the next level. We want to shape the future of
aviation by being a pioneer in offering unique digital MRO solutions
- not just for our clients, but with them. Close customer
collaboration has always been a key element of our successful
products and services. Our digital journey has just begun.”

AVIATAR will support customers to manage complex fleet conditions in
real time and to forecast probabilities of failure of single
components. It provides exchange of information across interfaces. It
aggregates as well as consolidates information at one central place.
The platform applies analytical models to provide new insights,
recommendations and notifications, enabling clients to make faster
and better decisions. AVIATAR rewards its users through the
optimization of operating hours, reduced consequential costs and
safer as well as more reliable fleet operations, serving airline
passengers around the world.

“Lufthansa Technik uniquely unites profound engineering know-how,
large amounts and expertise in historical MRO data and substantial
analytics competence”, added Dr. Christian Langer, Head of Digital
Fleet Solutions at Lufthansa Technik. “With this distinctive
combination of skills and our new digital drivers, we still do what
we have always been best at: creating and mastering products and
services that elevate our clients’ businesses, by increasing
operating hours, decreasing irregularities, and raising efficiency.
With AVIATAR we are connecting our digital threads and united
forces.”

The characteristics of AVIATAR are:
Open – AVIATAR lives from the conjunction of visionaries. That is why
the platform is completely open for partners, clients, developers to
co-create the future of aviation with Lufthansa Technik or to connect
their apps to AVIATAR. The first externally integrated app is
provided by Lufthansa Technik’s partner FLYdocs.

Modular – Users, such as airlines, MROs, OEMs, or lessors, can
benefit from the platform’s modular approach. The platform serves as
a central and connecting hub for apps that offer digital products and
services for the aviation industry. But AVIATAR is not a set bundle
of apps. Specified to the individual needs, clients can select from
those apps and chose the ones they prefer. However, every app can
also be used as a standalone product.

Neutral – AVIATAR is an independent platform that aligns to the
client’s specific, technical requirements – it is an OEM-spanning
platform, independent of Lufthansa Technik and any MRO service
contracts.

AVIATAR starts with seven apps – all designed to fulfill the user’s
first needs. “Fleet Management” and “Performance Metrics” provide
basic features needed by clients to overview their fleet and key
performance indicators in real-time. The combination of “Condition
Analytics”, “Fault Analytics” and “Predictor Plugins” enables
customers to monitor their fleet, analyze their data and predict
maintenance ahead of time.

AVIATAR’s first 3rd party app, “Record Status” by FLYdocs, displays
the completeness of the clients’ records and at the same time
reflects how the integration of apps can work on the platform.
Furthermore, the platform gains a large benefit from the constant
growth of its user base. For example, the app “Reliability
Benchmarking” will allow operators to benchmark their technical
reliability anonymously against the world’s leading airlines.

The variety of the different apps reflects the diversity of Lufthansa
Technik’s customers, as each user can individually select the
combination which meets his needs best. While each single app
provides value in its stand-alone version, it is the interplay of
multiple apps, which creates the unique value proposition for the
individual user.

At MRO Americas 2017 Lufthansa Technik will present AVIATAR and
different applications at its booth (no. 4418). Experts from
Lufthansa Technik’s new Digital Fleet Solutions division will be
available for detailed information.