NOVEMBER 30TH, 2010

TAM has returned to normal operation on Tuesday

São Paulo, November 30, 2010 – (BM&FBOVESPA: TAMM4, NYSE: TAM) We inform that that during the day yesterday returned to usual levels of punctuality and regularity and have a normal operation on Tuesday. We will continue our efforts determined to maintain high levels of punctuality and regularity in our operations and are prepared to meet the demand of high season. “As we announced early last week from tomorrow and until January 31, we will start a contingency plan so that our customers do not go through inconvenience or trouble in the holidays period,” said Libano Barroso, CEO of TAM Airlines. Among the actions planned and already submitted to the ANAC are extra aircraft, reinforcement of the crew and airports staff, as well as distribution of informational material for passengers.
We also continues to cooperate with the internal audit conducted by ANAC. The delays and cancellations above the average in several of TAM´s domestic flights, scheduled for the period between yesterday, Sunday (28) and today (29), resulted from reorganizations in the Company´s air network. The reason was the heavy rains which hit the Southeast region between Thursday night (25) and Friday (26) later hours, stopping the operations at the following airports: Congonhas, Guarulhos, and Viracopos (Campinas), Santos Dumont and Galeão (Rio de Janeiro).So, a significant portion of TAM´s crew was shifted to other airports, what impacted the working roster for the last week-end and today.
We rely on a number of crew members sufficient to meet its operations – on average, there are 840 flights a day. The company has 8,350 crew members today, among pilots, copilots, and flight attendants, and has been hiring people on a constant basis. In December start to fly 40 new pilots, 60 co-pilots and 130 flight attendants, "says Libano Barroso, adding that the company´s priority is to operate in full safety and observing the Air Worker Protection Law, with its working hour limits, monthly hours and time off.
“We apologize to our customers and thank you for your understanding” concludes Barroso.
Contact
Investor Relations
Tel.: (55) (11) 5582-9715
Fax: (55) (11) 5582-8149
invest@tam.com.br
www.tam.com.br/ir
Press Office
Phone: (55) (11) 5582-9748/7441/7442/8795
Mobile: (55) (11) 8644-0128
tamimprensa@tam.com.br
www.taminforma.com.br
About TAM
We are a member of the Star Alliance, leaders in the Brazilian domestic market since 2003 and held a 42.8% domestic market share and 87.1% international market share in October 2010. We operate regular flights to 45 destinations throughout Brazil and we serve 89 different cities in the domestic market through regional alliances. Operations abroad include our flights to 17 destinations in the United States, Europe and South America: New York , Miami and Orlando (USA), Paris (France), London (England), Milan (Italy), Frankfurt (Germany), Madrid (Spain), Buenos Aires (Argentina), La Paz, Cochabamba and Santa Cruz de la Sierra (Bolivia), Santiago (Chile), Asuncion and Ciudad del Este (Paraguay), Montevideo (Uruguay), Caracas (Venezuela) and Lima (Peru). We have code-share agreements that make possible the sharing of seats on flights with international airlines, enabling passengers to travel to 79 other destinations in the U.S., Europe and South America. The Star Alliance network, in turn, offers flights to 1,160 airports in 181 countries. We were the first Brazilian airline company to launch a loyalty program. Currently, the program has over 7.6 million subscribers and has awarded more than 10.8 million tickets.
Forward-looking statements
This notice may contain forward-looking statements. These estimates merely reflect the expectations of the Company’s management, and involve risks and uncertainties. The Company is not responsible for investment operations or decisions taken based on information contained in this release. These estimates are subject to changes without prior notice.