DECEMBER 1ST, 2010

TAM retakes the selling of tickets for domestic flights with departure up to this Friday

São Paulo, December 1st, 2010 – Today, we resumed the selling of tickets for domestic flights with departure scheduled for up to December 3 (next Friday). We were authorized by ANAC (“National Federal Aviation Agency”) to retake the selling, after the operations went back to normal yesterday.
Our operational efficiency in November, in domestic flights, was not affected by the delays and cancellations above the average which occurred last Sunday and Monday (28 and 29), according to official data by Infraero. In last month´s consolidated figures, the airline verified a 95.48% regularity and a 88.98% punctuality indicator, totaling 84.95% of operational efficiency (rate matching the punctuality and regularity results recorded during the month). It was the greatest operational efficiency rate among the airlines which daily operate at Congonhas, the Country´s main airport for domestic routes and one of the most affected by weather issues. “We have endeavored our best efforts to bring the operations back to normal the soonest possible, thereby reducing the inconveniences to our customers. This was possible because we constantly invest in the improvement of our operations”, says Líbano Barroso, CEO of TAM Linhas Aéreas.
We continue to cooperate with the internal audit conducted by ANAC, as announced by the Agency on Monday (29). The offering of tickets for flights with departure scheduled as of Saturday (December 4) and for international routes remained normal throughout the period.
Year´s end
Today, we started our contingency plan for the high season period (holiday season and vacations) as submitted to ANAC last week. Up to January 31st, we will have extra aircrafts in strategic airports, will reinforce the crew and service teams at the airports and will distribute informative material to the passengers, among other actions. In December alone, 40 new pilots (captains), 60 copilots, and 130 flight attendants will start to fly.
Contact
Investor Relations
Tel.: (55) (11) 5582-9715
Fax: (55) (11) 5582-8149
invest@tam.com.br
www.tam.com.br/ir
Press Office
Phone: (55) (11) 5582-9748/7441/7442/8795
Mobile: (55) (11) 8644-0128
tamimprensa@tam.com.br
www.taminforma.com.br
About TAM
We are a member of the Star Alliance, leaders in the Brazilian domestic market since 2003 and held a 42.8% domestic market share and 87.1% international market share in October 2010. We operate regular flights to 45 destinations throughout Brazil and we serve 89 different cities in the domestic market through regional alliances. Operations abroad include our flights to 17 destinations in the United States, Europe and South America: New York , Miami and Orlando (USA), Paris (France), London (England), Milan (Italy), Frankfurt (Germany), Madrid (Spain), Buenos Aires (Argentina), La Paz, Cochabamba and Santa Cruz de la Sierra (Bolivia), Santiago (Chile), Asuncion and Ciudad del Este (Paraguay), Montevideo (Uruguay), Caracas (Venezuela) and Lima (Peru). We have code-share agreements that make possible the sharing of seats on flights with international airlines, enabling passengers to travel to 79 other destinations in the U.S., Europe and South America. The Star Alliance network, in turn, offers flights to 1,160 airports in 181 countries. We were the first Brazilian airline company to launch a loyalty program. Currently, the program has over 7.6 million subscribers and has awarded more than 10.8 million tickets.
Forward-looking statements
This notice may contain forward-looking statements. These estimates merely reflect the expectations of the Company’s management, and involve risks and uncertainties. The Company is not responsible for investment operations or decisions taken based on information contained in this release. These estimates are subject to changes without prior notice.