OCTOBER 13TH, 2011

Alitalia optimizes staff travel management with IT from Lufthansa Systems

Italian carrier Alitalia has opted for myIDTravel, the integrated ID travel management solution for staff travel from Lufthansa Systems. With myIDTravel, Alitalia can introduce self-service e-ticketing for flights of staff members on other airlines. This enables Alitalia to streamline their staff travel processes and to comply with the industry mandate of replacing paper tickets by March 2012.

myIDTravel is an integrated solution for the efficient management of business and private ID travel. Through e-ticketing, new self-service functions and a high level of automation, airlines can optimize their ID travel management and reduce costs. myIDTravel eliminates the need for paper tickets and enables airlines to replace them with electronic ID tickets even for interline flights. Furthermore, myIDTravel offers advantages for airlines by streamlining processes – from maintaining ID agreements and eligibility rules to revenue accounting and interline settlement. Airline employees also benefit greatly from using myIDTravel because they can conveniently purchase, change, issue and refund electronic tickets for their trips.

With a modern fleet of about 150 aircraft, Alitalia serves 25 Italian and 54 international destinations. Alitalia is a SkyTeam member and has used IT solutions from Lufthansa Systems for several years, including the electronic navigation charts, Lido/e RouteManual, and the Sirax AirFinance Platform.